Patient Safety Protocols & Policies

Canuvo is excited to WELCOME YOU BACK INSIDE!


We have excitedly been preparing for guests to come inside to shop. We are able to allow 4 guests inside at a time. Here are our basic protocols for inside purchasing:

 

  • All guests are required to wear a mask inside the building. If you choose not to wear a mask, or cannot for any reason, you must request a curbside order. 
  • Because we can only allow a limited 4 guests inside at a time, we ask that you continue to place your orders online by visiting canuvo.org/menu. This is to minimize customer and employee exposure.
  • If you are unable to place an online order, you may call in an order at 207-602-6130. Please note, we are receiving a high volume of phone calls, and there may be a delay in answering your call.
  • We are happy to offer curbside in addition to in-store purchases. Please indicate if you need curbside assistance by indicating in the ‘Special Instructions’ of your online order or calling us to let us know. We also have dedicated parking spots in our lot for curbside orders.
  • If you are in need of a more lengthy conversation please schedule an appointment at the front desk for a one on one consult. We will be offering 20 minute discussion blocks if you need more guidance on cannabis or Canuvo products.
  • If you wish to have a No Contact order, please let us know by writing a note online or calling us. We can place your order in an open trunk. Please leave payment and your ID and certification for us in the trunk, if you prefer a No Contact sale.

Payment Options

The only forms of payment we are able to accept at this time are cash and CanPay. If you do not have CanPay, you can visit Canpaydebit.com to sign up.

Please have your matching State ID (drivers license) and Medical Marijuana Certification ready when you arrive. We do need to verify you prior to finalizing your order.

Placing an Order

Hours of Operation: TUESDAYS – SATURDAYS 10:00 AM – 6:00 PM

ONLINE ORDERS

Online orders can be placed via our menu. Please wait for confirmation before coming to pick up your order.

PHONE ORDERS

Similar to online orders, we will confirm with you when the order will be ready for curbside pick up or in-store pick up.

Please place your order by calling 207-602-6130 and have the following information handy so we can verify you are up to date in our system:

                              • Patient’s name
                              • DOB
                              • New certificate information if you have expired

We appreciate your patience as we all work through any additional changes as we navigate this time of uncertainty. We will post updates via our newsletter, text messaging, Facebook and Instagram.

Wishing you good health,

The Team at Canuvo